For after-sales inquiries, please contact us through the email form provided below! Our dedicated staff will respond within 24 hours. You can also initiate inquiries through the INBOX feature on our website.

To better assist you, please include the following details in your query:

• Please provide your order number and machine model.
• It's preferable to attach pictures or videos for quicker resolution.

Please note: When taking photos, try to avoid facing the phone towards the air outlet to reduce wind noise interference.

The DuraComfort team is committed to serving you！